A music app whose terms take an irrevocable worldwide license to anything you post, cap the company's total liability at $30, and sign away your right to a jury trial or class action.
you hereby grant to Spotify a non-exclusive, transferable, sublicensable, royalty-free, fully paid, irrevocable, worldwide license to reproduce, make available, perform and display, translate, modify, create derivative works from, distribute, and otherwise use any such User Content
The word doing the work is 'irrevocable'. Post a playlist description or a photo and Spotify can use, modify, and redistribute it forever, for free, even after you delete your account. Most services take a license; fewer make it permanent.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SPOTIFY […] BE LIABLE FOR (1) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES; (2) ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS […] OR (3) AGGREGATE LIABILITY […] MORE THAN THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO SPOTIFY DURING THE TWELVE MONTHS PRIOR TO THE FIRST CLAIM; OR (B) $30.00
Whatever goes wrong — data loss included — the most Spotify says it owes you is a year of subscription fees, or thirty dollars. In our opinion, a cap this low makes the rest of the contract's promises close to unenforceable in practice.
YOU AND SPOTIFY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER IN ARBITRATION OR LITIGATION ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION
Combined with the binding-arbitration clause it sits under, this means no jury, no class action — every user must fight alone, one arbitration at a time, over a product that costs a few dollars a month. That asymmetry is the point.